I love my job, don't get me wrong, but when so many problems end up simply being the result of a user who refuses to read what the monitor has to say, things get downright idiotic.
Though most questions seem to be valid when look at them from one perspective, very few actually are. With all the "user-friendly" aspects designed into programs now, why are people having more trouble than ever?
Not to sound like an elitist, but the problem is simple and so is the answer... Now that computers and other tech gadgets are so mainstream, so "easy" to use, the IQ of the average user has been allowed to plummet beyond reason. This reminds me of the Geico commercial "So easy a caveman can do it." which has practically become a reality. Instead of IT being for the intelligent few who explore and research, and play; it's now simply for those with enough money to afford it.
Et tu, IT?
IT for the Masses = Good
IT for those who can't use it and lazily rely on others to just do it for them = Bad
It's been a bad day so far if you couldn't tell heh. I think this was sparked by a "How do I get PIC on my desktop?" Which after 15 minutes of frustration means me running across the plant ordered around by lazy supervisors that can't right click, and then left click on "Create Shortcut"...
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2 comments:
"Where man strives to improve on the software, God strives to improve on the idiot."
Yeah I just don't get it, when I say "Go to My Computer, then go to the Public drive and go into the first folder there, and run the first file" the supervisor says "Well are you coming out here? I don't know what the first folder is, this isn't my job, you were supposed to do this."
That impatient reaction, really irks me seeing as how I've been working on making his corrupted profile actually work for him, and I've shown him how to do it twice already. Every time we go in and delete his profile from corruption (still an anomaly to us as to why it continues to corrupt itself) he has to set his email back up again and we have a file that automatically does that based on your network login, problem is he's just too lazy to do it.
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